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Docs updates for E/A#92917 delete workspace Expensify Cards error#94378

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Docs updates for E/A#92917 delete workspace Expensify Cards error#94378
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melvin-docs-delete-workspace-cards

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Explanation of Change

This documents a behavior surfaced by Expensify/App#92917, which updated the in-app error shown when a billing owner tries to delete a workspace that still has Expensify Cards. The error now reads "Your company still has Expensify Cards. Please reach out to Concierge to remove them." and the Concierge link is clickable.

The help article "How to delete a workspace in Expensify" didn't mention this blocker at all, so a user who hits the error has no documentation explaining what to do. This adds an FAQ entry to the existing subscription article explaining that workspaces with Expensify Cards can't be deleted until the cards are removed via Concierge.

Files changed

  • docs/articles/new-expensify/billing-and-subscriptions/Add-a-payment-card-and-view-your-subscription.md — added an FAQ entry: "Why can't I delete my workspace that still has Expensify Cards?"

Source PR

@jnowakow, please review the files changed and confirm they reflect the current behavior. Then mark this PR Ready for review.

Co-authored-by: Jan Nowakowski <jnowakow@users.noreply.github.com>
@MelvinBot MelvinBot added the HelpDot Apply this label if the issue relates to ExpensifyHelp label Jun 23, 2026
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