Overview
Students sometimes put themselves into the waiting room or breakout rooms without having clicked the button and submitting the modal for help or passoffs. This is problematic because if they don't join the queue, we can't track the stats and we end up with incomplete statistics for the students and have less information about how to help them.
Suggested Fix
Give a student a role once they have joined the queue online. That role has permissions to join the waiting room and breakout room VCs, but @everyone does not have permission to do so. Remove the role from the student if they leave the queue themselves, or after they finish getting help.
Overview
Students sometimes put themselves into the waiting room or breakout rooms without having clicked the button and submitting the modal for help or passoffs. This is problematic because if they don't join the queue, we can't track the stats and we end up with incomplete statistics for the students and have less information about how to help them.
Suggested Fix
Give a student a role once they have joined the queue online. That role has permissions to join the waiting room and breakout room VCs, but @everyone does not have permission to do so. Remove the role from the student if they leave the queue themselves, or after they finish getting help.