Issue Description
This ticket is a bug report for missing content in the "text/plain" Content-Type in emails sent by OpenSign.
Expected Behavior
OpenSign should send emails that can be read on text-only email clients, or email clients that have html disabled (eg for security).
The contents of the text/plain content-type should be human-readable and include a URL to the document that the user can copy/paste into their web browser.
Current Behavior
The emails sent by OpenSign currently include multiple Content-Types
- text/plain
- text/html
Consider, for example, this email that was sent to me by OpenSign
----_NmP-ef7d96f9353ac13d-Part_1
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 7bit
mail
----_NmP-ef7d96f9353ac13d-Part_1
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable
<html><head><meta http-equiv=3D'Content-Type' content=3D'text/html;charset=
=3DUTF-8' /></head><body>...
...
...</p>
----_NmP-ef7d96f9353ac13d-Part_1--
Note that the text/html section above was edited for brevity and privacy. And note that the text/plain section was not edited at all.
Important to note, however, is that the html contents (virtually unreadable in my email client) does contain a link to a document to be signed (though the encoding is so horribly broken that I can't click it or copy/paste it).
And the text/plain section's contents is literally just mail -- that's the bug.
Steps to reproduce
- Create account on https://app.opensignlabs.com/
- Login
- Create a template
- Create a contact
- Use template and email to contact
- See email's
text/plain contents doesn't contain the message; it literally just says mail
Screenshots of the issue(optional)
No response
Operating System [e.g. MacOS Sonoma 14.1, Windows 11]
Debian Linux
What browsers are you seeing the problem on?
Chrome, Firefox
What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]
I'm using OpenSign hosted by OpenSignLabs. And this isn't in the browser. It's in thunderbird.
What environment are you seeing the problem on?
Production (app.opensignlabs.com)
Please check the boxes that apply to this issue report.
Code of Conduct
Issue Description
This ticket is a bug report for missing content in the "text/plain" Content-Type in emails sent by OpenSign.
Expected Behavior
OpenSign should send emails that can be read on text-only email clients, or email clients that have html disabled (eg for security).
The contents of the
text/plaincontent-type should be human-readable and include a URL to the document that the user can copy/paste into their web browser.Current Behavior
The emails sent by OpenSign currently include multiple Content-Types
Consider, for example, this email that was sent to me by OpenSign
Note that the
text/htmlsection above was edited for brevity and privacy. And note that thetext/plainsection was not edited at all.Important to note, however, is that the html contents (virtually unreadable in my email client) does contain a link to a document to be signed (though the encoding is so horribly broken that I can't click it or copy/paste it).
And the
text/plainsection's contents is literally justmail-- that's the bug.Steps to reproduce
text/plaincontents doesn't contain the message; it literally just saysmailScreenshots of the issue(optional)
No response
Operating System [e.g. MacOS Sonoma 14.1, Windows 11]
Debian Linux
What browsers are you seeing the problem on?
Chrome, Firefox
What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]
I'm using OpenSign hosted by OpenSignLabs. And this isn't in the browser. It's in thunderbird.
What environment are you seeing the problem on?
Production (app.opensignlabs.com)
Please check the boxes that apply to this issue report.
Code of Conduct